Upon access of this website and availing of our services, Waikoloa may collect your personal information such as your name, address, phone number, gender, civil status, age, and others. We will only collect data that we consider necessary to provide a grandiose and memorable stay with us.
Type of Data We Collect
We collect information only that is necessary to serve you a personalized customer experience. We will not collect any data that is irrelevant to providing you the services that your personality matches. It is in your option to provide these information to us and you acknowledge that any data you provide is true and accurate.
Change of Personal Information
Should there be any changes in your personal information, you may contact us through our Contact Page.
Use of Data
We use this data to facilitate our transaction and to provide you with a personalized customer service experience.
If you have chosen to receive marketing and promotional messages from us, our team may use your information only for this purpose. You can unsubscribe to this by simply informing us through our contact page.
Non-Disclosure of Data
Waikoloa will not disclose your information without your consent to any persons not authorized or affiliated with the Hotel except upon lawful order of the court.
Security of Data
Waikoloa applies strict security in handling your information to ensure that this will remain confidential. We use procedural and technical safeguards to protect your personal information against loss or theft and unauthorized access and disclosure. Your personal information can only be accessed by those authorized by the hotel and not every director, officer, stockholders, consultants, employees, and personnel have access to this data.
In addition to marketing and promotional information, we also post occasionally in the website testimonials of our guests. With your consent, we will post your testimonial along with your name or alias. If you wish to have it deleted from our website, you may simply inform us through our contact page.